My goal with this blog

I write about relevant changes in the way that people use the web and how startups are built to provide services and products for this ever changing wonderful thing we still know as "the web." As a former entrepreneur turned early-stage investor, my greatest hope is for this to be useful to other folks that are like me in the hopes that they can avoid some of the mistakes I've made.

Google's other 20% (this one a problem)

For a while now I've been noticing that Google's ability to deliver results that I care about in search slots 3-X seems to have decayed in the face of SEO spam, realtime clutter, and other distractions. Assuming I am like most people (who don't even look beyond the first page of results), this means that the Google product is now delivering about 20% of what it could. Seems like an astonishingly low hit rate for a brand that built on the premise of being a better mousetrap.

This might explain the attempt to add knobs with the latest redesign that might better target the rest of the results. And yet, the time filter, which I had thought would be really useful to surface out of the advanced query page, seems to be relatively weak in terms of making better use of slots 3-10 on the first page. And what is worse, the overall widget has given Google the feel of a Windows 95 control panel.

I'm not a big believer that search is dead by any stretch of the imagination. The social graph, app stores, Q&A services— you pick your favorite disruptor for the traditional method for discovery— I can come up with a whole mess of queries that just will not fit the model (some of which are among Google's most profitable). But I do think that the company needs to pay attention to this 20% hit rate and focus on that more than on the rest of the new shiny toys everyone keeps clamoring for them to build